What to Say to Someone Grieving a Loss

fiastro • May 20, 2020

When was the last time you expressed sympathy to someone who had lost a loved one? Did you feel awkward or uncomfortable? Would you be surprised to learn you aren’t the only one who feels this way?

Let’s face it – nobody wants to talk about death and dying. It’s not a topic that inspires easy conversation and even though our mortality is undisputed, giving condolences to people who are grieving can be challenging. What’s the right thing to say? And how do you say it? Is it better to write a note or send flowers instead?

Remember first that every situation is different and nothing about death is black or white. Losing a loved one is difficult and everybody has their own, unique way of dealing with grief. Still, there are certain things you can say and do to support those who have suffered a loss without resorting to overused clichés and empty gestures.


What to say

It’s really not a question of what you say, but  how  you say it. Don’t be afraid to offer condolences at a funeral – it may not be easy, but your words and deeds are truly appreciated. Here are some ways to go about it:

  • Just Listen  – if you find yourself at a loss for words at a funeral, the best thing you can do is listen. Sit with those in mourning and offer empathy by listening to their stories about the dearly departed. Be open and empathetic and don’t try to monopolize the conversation. Some people might not want to talk at all, which is absolutely fine. In this case, know that just being there can provide comfort (but watch for body language cues and know when it’s time to leave).
  • Share Memories  – funerals are a celebration of life and sharing memories of those who have passed on is a good way to memorialize the event. Those who are grieving are often happy to hear stories about their loved ones – anecdotes about your relationship with the deceased can be uplifting in a time of stress, and also help distract from the situation at hand. Just make sure the focus of the story is not about you and make it brief – nobody likes a talkaholic!
  • Offer Help  – if you’re going to offer assistance, don’t say “Let me know if you need any help.” This will likely fall upon deaf ears as the affected person is probably deluged with offers of help and doesn’t want to be pressured to come up with something for you to do. Think of genuine ways you can help and be specific, e.g. “Don’t worry about cleaning house this week – I’ll pop over and help you out,” or “I know Mike walked the dogs in the mornings – I’d be happy to do that for you for the next few weeks.”
  • Write a Letter  – you may not get a chance to say anything to the family at the funeral but you can still express sympathy via a condolence letter. Your sentiments can be short and simple, e.g.  “Please accept my condolences on the loss of your mother,”  or you can share a warm memory so the reader understands how you felt about their loved one. Using the deceased’s name is important as it shows you aren’t afraid to speak of him or her. Your letter doesn’t have to perfect – just remember that it’s the thought that counts.

What NOT to say

You want to pay your respects and let the family know you care, but how do you say it and sound authentic at the same time? There are certain canned phrases that you should avoid saying at a funeral – here are some of them:

funeral homes Whittier, CA
January 31, 2025
Discover how White Emerson Mortuary provides personalized funeral services tailored to honor your loved ones' unique lives, serving families across Whittier, CA.
cremation services Hacienda Heights, CA
January 31, 2025
Create a heartfelt tribute with personalized memorial services after cremation in Hacienda Heights. We offer compassionate guidance to honor your loved one.
funeral homes Hacienda Heights, CA
January 31, 2025
Discover compassionate and personalized traditional funeral services in Hacienda Heights. White Emerson Mortuary helps families honor their loved ones.
cremation services El Monte, CA
January 6, 2025
Discover how White Emerson Mortuary provides heartfelt veterans services, honoring those who served with dignity and respect. Explore personalized options today.
funeral homes El Monte, CA
January 6, 2025
Discover how to create deeply personal funeral services that honor loved ones uniquely and meaningfully. Explore innovative ideas and approaches.
cremation services Whittier, CA
January 6, 2025
Explore the advantages of cremation services and how they offer a meaningful alternative to traditional burials. Learn more about personalized memorial options.
January 6, 2025
Discover how White Emerson Mortuary provides compassionate traditional funeral services in Whittier, CA. Honor your loved one with dignity and care.
cremation services Hacienda Heights, CA
December 3, 2024
Discover how memorial websites are transforming remembrance. Explore digital tributes with cremation services Hacienda Heights, CA.
funeral homes Hacienda Heights, CA
December 3, 2024
Discover how we're navigating post-pandemic challenges to provide compassionate, personalized funeral services while honoring traditions.
cremation services El Monte, CA
December 3, 2024
Explore the growing preference for cremation services and the move away from traditional cemetery plots, and understand what this means for honoring loved ones.
More Posts
Share by:
>